Horiba Parts & Accessories
Horiba Parts & Accessories
The Horiba Parts & Accessories selection includes vital components for enhancing the functionality of advanced diagnostic equipment. This comprehensive range features items such as ASO/RF/CRP controls, lyophilized for reliability and consistency, essential cooling unit fuses tailored for the Pentra™ 400 Analyzer, and a variety of specific reagents crucial for hematological and biochemical analyses.
Each component is crafted to ensure seamless integration with your existing systems, enhancing the accuracy and efficiency of laboratory tests. These accessories are indispensable for healthcare facilities aiming for precision in diagnostics, making them a wise choice for maintaining instrument performance over time. Explore the full range to find the perfect fit for your diagnostic needs, ensuring reliability and excellence in every outcome.
Key Features:
- Comprehensive range of accessories for comprehensive diagnostic solutions.
- Designed to be compatible with Horiba's state-of-the-art analyzers.
- Components ensure reliable and accurate results for medical tests.
Uses:
- Horiba Parts & Accessories are essential for maintaining optimal performance of various medical analyzers including Pentra™, Micro Hematology, and Vet Systems. These parts are crucial for ensuring accurate diagnostics in laboratory and clinical settings.
FAQs:
1. What is included in the HbA1c Calibrator kit?
The HbA1c Calibrator kit includes essential reagents required for accurate calibration of HbA1c testing.
2. Are these products compatible with non-Horiba analyzers?
These components are specifically designed for compatibility with Horiba analyzers to ensure precision and accuracy.
Shipping
bttn offers a variety of shipping options to best fit your orders. All orders over $199 include free shipping. For those under $199, a $10 fee will be added, while those under $99 will have a $20 fee added for shipping. Products weighing over 100lbs will be marked in our system as “freight collect” and someone from our team will reach out to you directly to confirm shipping costs. For more information on our shipping policy, please refer to our shipping policy page.
Return Policy
Cancellation Policy
Most of our products ship out within 24-48 business hours, depending on availability. If you wish to cancel your order, you must request a cancellation the same day your order is placed. Please contact support@bttnusa.com with your order number to request a cancellation. After your cancellation has been confirmed, you will be issued a refund to your original form of payment. If your order is shipped before cancellation is confirmed, you will not be able to cancel your order.
Damaged or Defective Products
Please inspect your order upon receipt and contact bttn immediately if your product is damaged, defective, or incorrect. If your product is damaged, you need to contact support@bttnusa.com within 72 hours of receiving your order. Please include your order number, a description of the issue, and a photo. If damage is reported after 72 hours, your product will no longer be eligible for return. Additionally, if a photo is not included in your correspondence, we will be unable to verify eligibility for a prepaid return label.
Return Policy
bttn will only accept returns up to 14 business days after your delivery date. Your product must be returned in the same packaging, condition and quantity it was delivered.
If your product is eligible for return contact support@bttnusa.com In the email, place the order number in the subject line, include a brief description of the reason for returning, and attach any applicable pictures.
bttn will not accept returns for the following products:
- Any item which has been used after opening, stickered, marked, defaced, or is without all original packaging, labeling, package inserts, or operating manuals
- Products that are regulated and/or require a medical license to purchase
- Products that are refrigerated
- Products labeled ‘hazardous’
- Products labeled ‘sterile’ or ‘sterilized’
- Products used to analyze human body tissue
- Products containing hazardous chemicals
- Products that are non-stock (product status is 14-21 Days) or have been drop-shipped (product status is 7-14 Days) directly from the manufacturer non-stocked
- All brands of COVID tests
- All discontinued products
- All narcotics and other controlled substances
- All syringes
- All short-dated (e.g. less than 90-day shelf life), outdated, or seasonal products
- N95 Masks - N95 masks are designed to fit securely on the face and may cause discomfort, bruising and or broken skin on the bridge of the nose. bttn will not accept returns on
- N95/KN95 masks due to the way the may fit or feel while wearing them
Upon receiving your return request, our supply team will determine if your product qualifies for a return based on the above guidelines. Customers are responsible for the shipping costs associated with returning the product, unless the product arrived damaged (please review damage products policy above) or you received the wrong product.
If your order qualifies for a return label (products that are damaged or defective within policy terms), our supply team will issue you a return label through email. You will have 14 business days to drop off your product at the designated courier location.
The product will be inspected for quality assurance upon delivery and a refund will be issued to the original form of payment. Once the refund has been issued it can take up to 7-10 business days to reflect on your original form of payment.
Any requests to return products after 14 days from receipt will be denied.
