Midmark Extended Warranties
Midmark Extended Warranties
The Midmark Extended Warranties provide comprehensive coverage options for various healthcare equipment such as the 224, 225, 230 Barrier-Free Examination Chairs, 626, 630, 641 Procedure Chairs, M11 and M9 Steam Sterilizers, and 250 to 255 LED Exam Lights. These extended warranties offer the security of knowing your essential medical devices are protected against unforeseen repair expenses. Whether you require a one-year extension or opt for maximum peace of mind with a four-year plan, Midmark has a solution to fit your needs.
With the flexibility to select between Parts Plans, Parts and Labor Plans, or Replacement Plans, users can customize their warranty according to budget and coverage requirements. These extended warranties ensure minimal disruption to your practice, allowing healthcare professionals to maintain focus on delivering quality patient care without the stress of potential equipment failures. Trust in Midmark's commitment to supporting healthcare environments with dependable warranty solutions.
Key Features:
- Offers multiple years of coverage for continued equipment reliability and performance.
- Choice between Parts Only or Parts and Labor plans, providing flexibility based on needs and budget.
Uses:
- The Midmark Extended Warranties are designed to protect your investment in healthcare equipment such as barrier-free examination chairs, procedure chairs, steam sterilizers, and exam lights. They offer peace of mind by safeguarding against unexpected repair costs.
FAQs:
1. What does the Midmark Extended Warranty cover?
The warranty covers parts, or parts and labor, depending on the plan chosen for various healthcare equipment like examination chairs, procedure chairs, and sterilizers.
2. Can I choose the coverage duration for the warranty?
Yes, you can select from a range of 1 to 4 years of coverage based on your requirements and preferences.
Shipping
bttn offers a variety of shipping options to best fit your orders. All orders over $199 include free shipping. For those under $199, a $10 fee will be added, while those under $99 will have a $20 fee added for shipping. Products weighing over 100lbs will be marked in our system as “freight collect” and someone from our team will reach out to you directly to confirm shipping costs. For more information on our shipping policy, please refer to our shipping policy page.
Return Policy
Cancellation Policy
Most of our products ship out within 24-48 business hours, depending on availability. If you wish to cancel your order, you must request a cancellation the same day your order is placed. Please contact support@bttnusa.com with your order number to request a cancellation. After your cancellation has been confirmed, you will be issued a refund to your original form of payment. If your order is shipped before cancellation is confirmed, you will not be able to cancel your order.
Damaged or Defective Products
Please inspect your order upon receipt and contact bttn immediately if your product is damaged, defective, or incorrect. If your product is damaged, you need to contact support@bttnusa.com within 72 hours of receiving your order. Please include your order number, a description of the issue, and a photo. If damage is reported after 72 hours, your product will no longer be eligible for return. Additionally, if a photo is not included in your correspondence, we will be unable to verify eligibility for a prepaid return label.
Return Policy
bttn will only accept returns up to 14 business days after your delivery date. Your product must be returned in the same packaging, condition and quantity it was delivered.
If your product is eligible for return contact support@bttnusa.com In the email, place the order number in the subject line, include a brief description of the reason for returning, and attach any applicable pictures.
bttn will not accept returns for the following products:
- Any item which has been used after opening, stickered, marked, defaced, or is without all original packaging, labeling, package inserts, or operating manuals
- Products that are regulated and/or require a medical license to purchase
- Products that are refrigerated
- Products labeled ‘hazardous’
- Products labeled ‘sterile’ or ‘sterilized’
- Products used to analyze human body tissue
- Products containing hazardous chemicals
- Products that are non-stock (product status is 14-21 Days) or have been drop-shipped (product status is 7-14 Days) directly from the manufacturer non-stocked
- All brands of COVID tests
- All discontinued products
- All narcotics and other controlled substances
- All syringes
- All short-dated (e.g. less than 90-day shelf life), outdated, or seasonal products
- N95 Masks - N95 masks are designed to fit securely on the face and may cause discomfort, bruising and or broken skin on the bridge of the nose. bttn will not accept returns on
- N95/KN95 masks due to the way the may fit or feel while wearing them
Upon receiving your return request, our supply team will determine if your product qualifies for a return based on the above guidelines. Customers are responsible for the shipping costs associated with returning the product, unless the product arrived damaged (please review damage products policy above) or you received the wrong product.
If your order qualifies for a return label (products that are damaged or defective within policy terms), our supply team will issue you a return label through email. You will have 14 business days to drop off your product at the designated courier location.
The product will be inspected for quality assurance upon delivery and a refund will be issued to the original form of payment. Once the refund has been issued it can take up to 7-10 business days to reflect on your original form of payment.
Any requests to return products after 14 days from receipt will be denied.
