ColdStar Soft Gel Eye Pack

ColdStar Soft Gel Eye Pack
ColdStar Soft Gel Eye Pack

ColdStar Soft Gel Eye Pack

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Diamond Nitrile Gloves Faqs FAQs

Can I place a gel pack directly onto my skin?

When using a hot/cold pack microwave reusable gel pack, you should always have a towel or cloth wrapped around it. The gel pack should not come directly in contact with your skin to prevent any potential skin damage.

Do gel ice packs expire?

Gel packs don't have an expiration date, but it's recommended that you pay attention to the condition of the ice pack to ensure it's still up to par. If the pack isn't maintaining the same level of cold or heat it once was, it may be time to look at new ones.

How do reusable gel packs work?

A hot/cold pack microwave reusable gel pack contains water and other substances that allow it to re-freeze and heat up

How long do heat packs last?

The heat retained in a heat pack depends on the temperature it was heated to, but most will retain heat for 15-20 minutes. As for the lifespan of a heat pack, it depends on the usage amount and the product itself. Better products will last longer and be able to endure more microwave time.

How long do hot packs take to heat up?

The microwave time for hot packs depends on the size of the gel pack. Some smaller packs take only 10 seconds, while larger ones can take 40-60 seconds. If heating up a larger pack, break up the time into smaller increments and constantly check the pack's temperature to avoid overheating.

How many times a day can I use a heating pack?

It's advised to use heating packs for no more than 15-20 minutes on the affected area. After the allotted time is up, remove the pack for at least an hour before reapplying it 2-3 more times throughout the day.

Is the gel in gel packs toxic?

Most freezer packs with gel contain non-toxic polymers or cellulose with sodium chloride, water, and dye. If small amounts are ingested, loose stools or an upset stomach may occur — but it's nothing to worry about. If more is consumed, reach out to poison control for additional instructions on the situation.

What is the blue gel in ice packs?

The blue gel is made of a combination of dye, propylene glycol, hydroxyethyl cellulose, water, and vinyl-coated silica gel.

Learn About Cardinal Health Reusable Gel Pack

Cardinal Health Reusable Gel Packs help provide hot or cold therapy for convenient and effective pain relief. All products are made of non-toxic materials that do not contain DEHP. It is cold enough to offer targeted ice therapy without sacrificing flexibility, making it your most beneficial cold compress ever. Regardless of temperature, These packs stay smooth and soft on your skin as they conform to deliver soothing relief. It comes in a variety of shapes and sizes to suit any situation and provide you with drug-free relief from pain and inflammation. Don’t let discomfort and swelling hobble you. With a soft fleece cover & adjustable velcro strap, this hot cold pack wrap can be secured to the neck, shoulders, ankles, knees, or elbows molding to your body for targeted pain relief & injury recovery.

Cardinal Health Reusable Gel Pack Features:

  • Effective temperature therapy
  • For use as either hot or cold pack
  • Easy to use – just freeze or microwave


    Quantity Single Unit or Case
    Size Multiple Available
    Compliant TAA Compliant
    Activation Method Microwave/Freezer
    Material Vinyl/Gel
    Securing Method Without Securing Method
    Target Area General Purpose
    Usage Reusable
    Additional Information:

    The ColdStar Soft Gel Eye Pack is a gel eye pack that is designed for cold only use. The pack is made from soft, pliable gel that contours to the shape of your face. It measures 2 1/2" x 5" and can be used to relieve pain and swelling from a variety of conditions, including migraines, sinus infections, and allergies.


    bttn offers a variety of shipping options to best fit your orders. All orders over $199 include free shipping. For those under $199, a $10 fee will be added, while those under $99 will have a $20 fee added for shipping. Products weighing over 100lbs will be marked in our system as “freight collect” and someone from our team will reach out to you directly to confirm shipping costs. For more information on our shipping policy, please refer to our shipping policy page.

    Return Policy

    Cancellation Policy

    Most of our products ship out within 24-48 business hours, depending on availability. If you wish to cancel your order, you must request a cancellation the same day your order is placed. Please contact with your order number to request a cancellation. After your cancellation has been confirmed, you will be issued a refund to your original form of payment. If your order is shipped before cancellation is confirmed, you will not be able to cancel your order.

    Damaged or Defective Products

    Please inspect your order upon receipt and contact bttn immediately if your product is damaged, defective, or incorrect. If your product is damaged, you need to contact within 72 hours of receiving your order. Please include your order number, a description of the issue, and a photo. If damage is reported after 72 hours, your product will no longer be eligible for return. Additionally, if a photo is not included in your correspondence, we will be unable to verify eligibility for a prepaid return label.

    Return Policy

    bttn will only accept returns up to 14 business days after your delivery date. Your product must be returned in the same packaging, condition and quantity it was delivered.

    If your product is eligible for return contact In the email, place the order number in the subject line, include a brief description of the reason for returning, and attach any applicable pictures.

    bttn will not accept returns for the following products:

    • Any item which has been used after opening, stickered, marked, defaced, or is without all original packaging, labeling, package inserts, or operating manuals
    • Products that are regulated and/or require a medical license to purchase
    • Products that are refrigerated
    • Products labeled ‘hazardous’
    • Products labeled ‘sterile’ or ‘sterilized’
    • Products used to analyze human body tissue
    • Products containing hazardous chemicals
    • Products that are non-stock (product status is 14-21 Days) or have been drop-shipped (product status is 7-14 Days) directly from the manufacturer non-stocked
    • All brands of COVID tests
    • All discontinued products
    • All narcotics and other controlled substances
    • All syringes
    • All short-dated (e.g. less than 90-day shelf life), outdated, or seasonal products
    • N95 Masks - N95 masks are designed to fit securely on the face and may cause discomfort, bruising and or broken skin on the bridge of the nose. bttn will not accept returns on
    • N95/KN95 masks due to the way the may fit or feel while wearing them

    Upon receiving your return request, our supply team will determine if your product qualifies for a return based on the above guidelines. Customers are responsible for the shipping costs associated with returning the product, unless the product arrived damaged (please review damage products policy above) or you received the wrong product.

    If your order qualifies for a return label (products that are damaged or defective within policy terms), our supply team will issue you a return label through email. You will have 14 business days to drop off your product at the designated courier location.

    The product will be inspected for quality assurance upon delivery and a refund will be issued to the original form of payment. Once the refund has been issued it can take up to 7-10 business days to reflect on your original form of payment.

    Any requests to return products after 14 days from receipt will be denied.


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