Due to High Demand: 10-14 BUSINESS DAY SHIPPING.
The CUE cartridge offers lab-quality, PCR results without a prescription. These OTC, sample-specific, single-use cartridges are designed with ease of use and user safety in mind. Every Cue Cartridge is compatible with the Cue Reader/Monitoring System and contains the specific reagents and associated materials required to detect the target of a particular test. These lab-quality results, including for emerging variants of COVID-19, are delivered to your mobile smart device in about 20 minutes. Cue’s molecular test matched central lab results with 97.8% accuracy in an independent study by Mayo Clinic.
Shipping, Payment, & Returns
Due to high demand, please expect 10 -14 business day shipping times for covid test orders.
Payments are accepted via card, check, or PO.
If you are paying by check, please promptly send all checks to 146 N Canal St Suite 300, Seattle, WA 98103.
If paying by PO follow the steps below:
1) Ensure that your Purchase Order correctly reflects the order placed on bttnusa.com
2) Download your organization's PO to your computer
3) Open your email application
4) Create a new email with the subject line "Bttn (Order #)" PO
5) Add email@example.com as the recipient
6) Attach your organization's PO
7) Press Send
30-day return policy.
You can request a return up to 30 days after receiving your item. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Contact us for any return questions at firstname.lastname@example.org
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