Dynarex Instant Cold Pack Faqs Faqs FAQs
What color is a blood serum tube?
Serum tests are usually in red tubes, with varying tube closure colors to differentiate between the additives in the blood collection tubes.
What are BD Vacutainer tubes used for?
A BD Vacutainer is used for the transport and testing of serum or plasma in clinical laboratories.
Are BD Vacutainers reusable?
No, since BD Vacutainers transport a bodily fluid and are used in testing scenarios, they cannot be used more than once.
What are BD Vacutainer Plus Serum Tubes coated with?
Most serum tube walls have a silicone coating lining the walls of the tubes to ensure red blood cells don't stick to them.
What is the purple blood tube called?
Purple top blood tubes, also called K2 EDTA, get their name from the K2EDTA on the inner wall of the tube.
Why is there a shortage on blood tubes?
As with most industries, there are supply chain issues causing the shortage of blood tubes.
What is in the purple blood tube?
Purple tube tops are used to test blood for infectious diseases and to determine one's blood type.
What tests are commonly performed with a purple top tube?
Common blood tests performed with purple top tubes are HIV, West Nile Virus, H7H, Retic, and CMV.
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Damaged or Defective Products
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If your product is eligible for return contact email@example.com In the email, place the order number in the subject line, include a brief description of the reason for returning, and attach any applicable pictures.
bttn will not accept returns for the following products:
- Any item which has been used after opening, stickered, marked, defaced, or is without all original packaging, labeling, package inserts, or operating manuals
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- All brands of COVID tests
- All discontinued products
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- All syringes
- All short-dated (e.g. less than 90-day shelf life), outdated, or seasonal products
- N95 Masks - N95 masks are designed to fit securely on the face and may cause discomfort, bruising and or broken skin on the bridge of the nose. bttn will not accept returns on
- N95/KN95 masks due to the way the may fit or feel while wearing them
Upon receiving your return request, our supply team will determine if your product qualifies for a return based on the above guidelines. Customers are responsible for the shipping costs associated with returning the product, unless the product arrived damaged (please review damage products policy above) or you received the wrong product.
If your order qualifies for a return label (products that are damaged or defective within policy terms), our supply team will issue you a return label through email. You will have 14 business days to drop off your product at the designated courier location.
The product will be inspected for quality assurance upon delivery and a refund will be issued to the original form of payment. Once the refund has been issued it can take up to 7-10 business days to reflect on your original form of payment.
Any requests to return products after 14 days from receipt will be denied.